Telemedicine Terms of Service

INTRODUCTION

Telemedicine involves the use of electronic communications to enable health care providers at different locations to share individual patient medical/dental information for the purpose of improving patient care. Providers may include primary care clinicians, specialists, and/or subspecialists.
The information may be used for diagnosis, therapy, follow-up and/or education, and may include any of the following:

· Patient healthcare records
· Medical images
· Live two-way audio and video
· Output data from medical devices and sound and video files

Electronic systems used will incorporate network and software security protocols to protect the confidentiality of patient identification and imaging data and will include measures to safeguard the data and to ensure its integrity against intentional or unintentional corruption.

EXPECTED BENEFITS

  • Improved access to medical/dental care by enabling a patient to remain in his/her clinician’s office (or at a remote site) while the clinician obtains test results and consults from healthcare practitioners at distant/other sites.
  • More efficient healthcare evaluation and management.
  • Obtaining expertise of a distant specialist.

POSSIBLE RISKS

As with any healthcare procedure, there are potential risks associated with the use of telemedicine. These risks include, but may not be limited to:

  • In rare cases, information transmitted may not be sufficient (e.g. poor resolution of images) to allow for appropriate medical decision making by the physician and consultant(s);
  • Delays in evaluation and treatment could occur due to deficiencies or failures of the equipment;
  • In very rare instances, security protocols could fail, causing a breach of privacy of personal medicalinformation;
  • In rare cases, a lack of access to complete treatment records may result in adverse drug interactions orallergic reactions or other judgment errors;By agreeing to these Terms of Service, I understand the following:
  1. I understand the laws that protect privacy and the confidentiality of healthcare information also apply to telemedicine, and that no information obtained in the use of telemedicine which identifies me will be disclosed to researchers or other entities without my consent.
  2. I understand I have the right to withhold or withdraw my consent to the use of telemedicine in the course of my care at any time, without affecting my right to future care or treatment.
  3. I understand I have the right to inspect all information obtained and recorded in the course of a telemedicine interaction, and may receive copies of this information for a reasonable fee.
  4. I understand a variety of alternative methods of healthcare may be available to me, and that I may choose one or more of these at any time. My clinician has explained the alternatives to my satisfaction.
  5. I understand telemedicine may involve electronic communication of my personal healthcare information to other healthcare practitioners who may be located in other areas, including out of state.
  6. I understand it is my duty to inform my clinician of electronic interactions regarding my care that I may have with other healthcare providers.
  7. I understand I may expect the anticipated benefits from the use of telemedicine in my care, but no results can be guaranteed or assured.

 

PAYMENTS, FEES, & INSURANCE

Some insurance plans may reimburse for remote consultations. Prosper physicians are not contracted with any health insurance companies. Superbills (insurance reimbursement forms) for telemedicine sessions are available upon request. You will receive a sales receipt for your payment.

Consultation fees will be charged at the end of your consultation. Payment is due at time of service. Credit cards, debit cards or mailed checks are the accepted forms of payment.

FEE SCHEDULE

  • Initial Visit (New Patient)……………………………… 90 minutes, $375
  • Follow Up Visit (Returning Patients)………………….30 minutes, $190;  60 minutes, $250
  • Brief Check In (Returning Patients only)…………….15 minutes, $100
  • Please provide at least 24 hours notice if you need to cancel or reschedule a session. Failing to do so will result in a fee. Late cancellations and no-shows will incur a fee of $50.
    Note that scheduling is in Pacific Standard Time (PST).

CONTEXT OF CARE

By law, the Prosper Natural Health physicians may not be your physicians or treat your condition without seeing you in person first. They cannot order tests, prescribe drugs, or diagnose you with any condition. Your primary care physician and/or other doctors should always be regarded as a primary source of information about diagnosis, treatment, prescription drugs, and medical conditions.

By scheduling a consultation with the Prosper physicians without first establishing care in person, you agree that the physicians of Prosper Natural Health are not your doctor, but your medical consultant. Likewise, you are not a patient, but a client. The physicians of Prosper Natural Health are not responsible for any side effects, negative reactions, injuries, or death that result from their recommendations during consultation sessions. You are always expected to check with your doctor before implementing any changes to your healthcare plan.

REACHING YOUR MEDICAL CONSULTANT:

The physicians of Prosper Natural Health, PLLC are not available for questions, phone calls, or e-mails outside of scheduled visits. If you need to speak with them, then please make a followup appointment to do so.